North West Leicestershire District Council (NWLDC) respects your privacy. The information that you provide us with, or that is gathered automatically, helps us to monitor our services and provide to you the services that you are entitled to as a resident of North West Leicestershire or visitor to our website.
Our Commitment to Privacy
Is my visit to this web site anonymous? Yes! Your visit to our site is anonymous (no personal information about you is recorded or gathered) unless you login, place an order, fill in a survey or other form requesting information.
Each time you visit our web site, our system automatically recognises your domain name, but not your specific e-mail address.
Online surveys of website usage On occasion we may conduct online surveys of website usage. This is used to gauge our service, collect demographic information and other information that we may find useful to help us improve the service provided by the web site.
The survey method deposits a cookie on visitors' computers.
The cookie is used to count the total number of unique visitors who are accessing the website over a particular period of time and to identify web visitors who have already been offered the survey so that they are not prompted to participate a second time within any three month period. These surveys are optional and we may share non-personal, aggregated information with third parties.
What's a Cookie? A cookie is small file placed on a user's computer by a Website, which logs information about the user and their previous/current visits for the use of the site next time the user makes contact. More information about cookies can be found in Guidance to the Privacy and Electronic Communications (EC Directive) Regulations 2003 which can be accessed by going to the Information Commissioner's website and following the relevant link.
What are Traffic Logs? We use traffic logs to identify which pages are being used. This helps us analyse data about web page traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Our website contains links to other sites. North West Leicestershire District Council is not responsible for the privacy practices within any of these other sites. We encourage you to be aware of this when you leave our site and to read the privacy statements on other websites you visit which collect personally identifiable information. This privacy statement applies solely to information collected on our website.
Your Rights - The Data Protection Act 1998
Our privacy statement covers North West Leicestershire District Council and its website. Under the Data Protection Act 1998, we have a legal duty to protect any personal information we collect from you. We do not pass on your details to any third party or government department unless you give us permission to do so or the law requires/permits it. North West Leicestershire District Council is committed to respecting your privacy. We have structured our website so that, in general, you can visit it without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used for the purpose for which it was originally collected or compatible purposes.
Please be advised that any information, unless stated otherwise, will be sent to us via the open internet and is therefore not secure during transmission to us. This is because your information may pass from your contact pc to an internet service provider and then via other providers to North West Leicestershire District Council, much in the same way as most e-mail correspondence. The Information Commissioner enforces and oversees the Data Protection Act 1998 and the Freedom of Information Act 2000.
We have to notify the Information Commissioner of the types of personal data we process and for what purpose we use it for and whom we share it with. You can see what is recorded on our Data Protection Notification entry if you search for North West Leicestershire District Council on the Information Commissioner's Web Site www.informationcommissioner.gov.uk notification number Z7331936
The Data Protection Act 1998 provides you with rights in relation to the personal data we may hold about you, namely;
- be provided with a copy of your personal data that we process and information concerning the processing.
- prevent processing likely to cause damage or distress.
- prevent processing for the purposes of direct marketing.
- rights in relation to automated decision taking.
- take action for compensation from the Council if damage results from any breach of the
Act by the Council.
- take action to rectify, block, erase or destroy inaccurate data.
With regard to your rights to be provided with a copy of your personal data, you are entitled to this within 40 days of making the request, providing the request is in writing. Requests must contain the information required to satisfy the Council as to the identity of the person making the request (we may require proof of your identity). Requests must contain the information required to enable the Council to locate the information which is being sort. We will assist you where possible
We may charge up to £10 for this data. Further information about the Data Protection
Act can be obtained from:
Telephone: 01625 545 700
Fax: 01625 524 510
Notification of Changes to Policy
Data Protection Officer,
North West Leicestershire District Council,